Florida Power & Light serves Pompano Beach. Report an outage any time at 1-800-468-8243 (1-800-4OUTAGE) or FPL.com/outage, and track repairs on FPL's map.

Last checked Oct. 10, 2026. Facts on this page come from Florida Power & Light, the City of Pompano Beach Emergency Management and property and pets pages, and Broward County’s 2026 Hurricane Preparedness Guide.

Electricity in Pompano Beach comes from Florida Power & Light (FPL), and the city’s emergency pages send residents to FPL for outages. The city itself runs the water and sewer system, which has its own emergency line.

Who to call

  • Report a power outage, any time: FPL, 1-800-468-8243 (1-800-4OUTAGE), or FPL.com/outage
  • Outage map: fplmaps.com
  • FPL customer service (billing, start or stop service): 1-888-988-8249, Monday to Friday 8 a.m. to 7 p.m., Saturday 9 a.m. to 5 p.m.
  • A line is down, sparking or arcing: 911
  • Water or sewer emergency (city utility): 954-942-2202

Report an outage

  1. Report it to FPL online at FPL.com/outage or by calling 1-800-468-8243, any time.
  2. Check the map. The city’s Emergency Management page links to FPL’s outage and storm map at fplmaps.com.

After a storm, FPL posts restoration progress on FPL.com, the city’s property and pets page says.

Downed lines and trees

Broward County’s hurricane guide says:

  • Treat every downed power line as live. If a line is sparking or arcing, call 911.
  • Avoid standing water, which can hide downed lines, and do not go out in the dark after a storm.
  • Do not trim trees on or near power lines yourself. Only trained professionals should work near lines; FPL’s Right Tree, Right Place guidelines are at FPL.com/Reliability.
  • When traffic signals are out, treat the intersection as a four-way stop.

Generators

Florida exempts portable generators of 10,000 running watts or less from sales tax all year; see our hurricane prep guide. The county’s generator safety tips:

  • Run a portable generator outside in a well-ventilated area, never indoors, including a garage or crawl space.
  • Never connect it directly to your house wiring; power can flow back into the lines.
  • Install battery-operated or plug-in carbon monoxide alarms with battery backup. You cannot see or smell carbon monoxide; if you feel sick, dizzy or weak while a generator runs, get to fresh air at once.
  • Do not refuel a generator while it is running, and do not store fuel indoors.
  • Have a licensed electrician install a permanent generator, with the needed permits; see our permits guide.

If you depend on electricity for medical equipment

Sign up for Broward County’s Vulnerable Population Registry before a storm. The county’s special needs shelter registry is 954-831-3902.

Starting or moving FPL service

New residents set up electric service with FPL; the company’s Start, Stop, Move page and customer service line, 1-888-988-8249, handle it. See our moving to Pompano Beach guide for water, trash and other services.

Water and sewer are city services

If the power is out and you have no water, or you see a water main break or sewer overflow, call the city’s utilities line: 954-786-4637 during business hours (Monday to Thursday, 7 a.m. to 6 p.m.), 954-540-5769 from 6 to 7:30 p.m., and 954-942-2202 after 7:30 p.m. and for emergencies, according to the Utilities Department.

What this means for you

  • Save 1-800-468-8243 in your cellphone now.
  • Bookmark fplmaps.com for storm season.
  • Keep generators outside and away from windows, always.

Related: hurricane prep for Broward County, who to call at City Hall and moving to Pompano Beach.

Frequently asked questions

Who is the power company in Pompano Beach?

Florida Power & Light (FPL). The city lists FPL’s outage line and website on its emergency management pages.

How do I report a power outage in Pompano Beach?

Call FPL at 1-800-468-8243 (1-800-4OUTAGE), any time, or report it online at FPL.com/outage. If a line is down or sparking, call 911.

Is there an FPL outage map?

Yes. The City of Pompano Beach links to FPL’s outage and storm map, the FP&L Storm Center, at fplmaps.com.

What is FPL’s customer service number?

1-888-988-8249, Monday through Friday, 8 a.m. to 7 p.m., and Saturday, 9 a.m. to 5 p.m. The outage line, 1-800-468-8243, is answered any time.